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Payment Policy

How Payments Work at Mobibound

We keep things simple, secure, and transparent — just the way overlanding should be.
All prices on our website are listed in USD and applicable taxes are calculated automatically at checkout based on your shipping address.

We accept the following payment methods:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

  • Shop Pay

  • PayPal

  • Apple Pay & Google Pay (processed through Shopify’s secure checkout)

All payments are processed through Shopify’s PCI-compliant system, ensuring industry-standard security and encryption.

When You’re Charged

Here’s how it works:

  1. You place an order.

  2. We verify the product is in stock and ready to ship.

  3. Only after confirmation, we manually capture your payment.

If an item is unavailable or backordered, we will not capture payment.
You’ll be notified with options.

This ensures you’re only charged for gear that’s truly ready to roll.

Order Verification & Security

Your trust matters.
To protect against unauthorized use or fraudulent activity, we may reach out to confirm certain orders before processing payment.

This helps keep your account and information safe — especially for higher value items or mismatched billing/shipping details.

We appreciate your patience if a quick verification is needed.

Refunds & Returns

Refunds are issued to the original payment method once a return is approved and processed.
Please refer to our full Return Policy for details on eligibility, timelines, and brand-specific return rules.

Need Help?

If you have questions about payment methods or issues during checkout, we’re here to help.

Call us: 888-739-0942

Email us: info@mobibound.com